Shipping & Returns

SHIPPING:

Free standard shipping on all US orders over $50. All orders less than $50 ship for $5!! Please allow 1-2 business days for processing.  Once they are processed they will reach their destination in 5-7 business days. There may be shipping delays that are beyond are control such as weather and UPS/USPS exceptions.

FREE LOCAL PICKUP-Enter the code PICKUP at checkout for local pickups!! All orders placed by 2 pm will be ready same day!! We will call you when order is ready for pickup!!

RETURN POLICY:

We want you to be over the moon with your purchase, so if you change your mind for any reason we are more than happy to return all full-price purchases for a refund. I do offer store credit for anyone who prefers that!!

In order to receive a refund, your return item must meet the following conditions: 

  • must be received within 7 days of receiving your order**  
  • must be new and unworn with all original swing tags attached 
  • must not be marked as a Final Sale item on our website (this is in the product description)
  • must not have make-up or fake tan marks 
  • must not smell of perfume, deodorant or washing power 

**JULES GRACE PERMITS RETURNS UP TO SEVEN (7) DAYS from the date of the original delivery confirmation. NO EXCEPTIONS. IF YOU ARE PICKING UP YOUR ITEM(S), YOUR 7 DAYS BEGINS THE DAY AFTER YOU RECEIVE NOTIFICATION THAT YOUR ORDER IS READY FOR PICKUP. I encourage you to try on your new item(s) as soon you receive your items.

As soon as I receive the item and it is confirmed to be in original condition, I will issue you a full refund (less any shipping paid).There is  I will charge a 25% restocking fee for returns that are outside of policy.

EXCHANGES

If you would like to exchange, you will need to be invoiced for the new size/item(s) and pay that new invoice. Once I receive the item you wish to return, I will refund you per above.

 

TO RETURN ALL ELIGIBLE ITEMS, SHIP TO:

JULES GRACE

2091 Nocona Dr

Prosper, TX 75078