Shipping & Returns
Free standard shipping on all US orders over $50. All orders less than $50 ship for $5!! Please allow 1-2 business days for processing. Once they are processed they will reach their destination in 5-7 business days. There may be shipping delays that are beyond are control such as weather and UPS/USPS exceptions.
FREE LOCAL PICKUP-Enter the code PICKUP at checkout for local pickups!! All orders placed by 2 pm will be ready same day!! We will call you when order is ready for pickup!!
We want you to be over the moon with your purchase, so if you change your mind for any reason we are more than happy to return all full-price purchases for a refund. I do offer store credit for anyone who prefers that!!
In order to receive a refund, your return item must meet the following conditions:
- must be received within 7 days of receiving your order**
- must be new and unworn with all original swing tags attached
- must not be marked as a Final Sale item on our website (this is in the product description)
- must not have make-up or fake tan marks
- must not smell of perfume, deodorant or washing power
**JULES GRACE PERMITS RETURNS UP TO SEVEN (7) DAYS from the date of the original delivery confirmation. NO EXCEPTIONS. IF YOU ARE PICKING UP YOUR ITEM(S), YOUR 7 DAYS BEGINS THE DAY AFTER YOU RECEIVE NOTIFICATION THAT YOUR ORDER IS READY FOR PICKUP. I encourage you to try on your new item(s) as soon you receive your items.
As soon as I receive the item and it is confirmed to be in original condition, I will issue you a full refund (less any shipping paid).There is I will charge a 25% restocking fee for returns that are outside of policy.
If you would like to exchange, you will need to be invoiced for the new size/item(s) and pay that new invoice. Once I receive the item you wish to return, I will refund you per above.
TO RETURN ALL ELIGIBLE ITEMS, SHIP TO:
2091 Nocona Dr
Prosper, TX 75078